Payment

We use PayPal to process all website credit card and Venmo payments.  You create an order on our website and enter your mailing information.  When you’re ready to pay, you’ll automatically be transferred to PayPal’s secure website where you fill out the credit card information.  You do not need a PayPal account to complete payment.  We never see your credit card information.

We do not accept cash or checks for website purchases.

Shipping

All items in our store ship for free. We use the United States Postal Service for orders in the United States, non-contiguous states as well as overseas APOs and FPOs. We do not ship to foreign countries.

We start fulfilling your order as soon as payment is received unless otherwise indicated in an email from PCS Adventures.  You should receive your order within two weeks or less in the continental U.S.  Orders shipped to APOs or FPOs can take four to five weeks or longer.

You will receive two emails: one confirming your order and another once your order ships. The shipping email comes with a tracking number.

Returns or Exchanges

Due to the custom nature of our print-on-demand products, we do not offer refunds or exchanges. Thank you for understanding.

We do offer free replacements if the merchandise is damaged in shipping or defective.

Damaged or Defective Merchandise:

If your order arrives with any damage caused by shipping or is defective, please use our “Contact Us” form to request a replacement at no cost to you.

When filling out the “Contact Us” form, please include the following information:

• Your name
• Contact information
• Proof of purchase
• Item name
• Description of the damage
• Photo of the damage

The request for replacement due to shipping damage or defect must be sent within two weeks of receiving the damaged or defective item.  Once approved, you will receive an email confirming your replacement item and shipping information.

Need Help?

Please reach out using our “Contact Us” form on the website.